PCPS Policies

At the Pittsburgh Center for Plastic Surgery and Rejuvenation, we are committed to protecting your privacy and the confidentiality of your health information. This policy outlines how we may use and disclose your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

1. Our Commitment to Privacy

We understand the importance of your health information and will protect it with the utmost care. Our staff is trained on the importance of safeguarding your information and adhering to HIPAA regulations.

2. How We May Use Your Information

Your protected health information may be used and disclosed in the following ways:

• Treatment: We may use your information to provide, coordinate, or manage your health care and related services. This includes sharing your information with other healthcare providers involved in your care.
• Payment: We may use your information to obtain payment for services rendered. This includes billing and collections, as well as disclosing your information to your health insurance provider to facilitate payment.
• Healthcare Operations: We may use your information for our operational activities, such as quality assessment, staff training and administrative functions.
• Education and Research: We may use and disclose your information for educational purposes and clinical research. This will be done in a way that protects your identity and maintains your privacy. If we plan to use your information in a manner that is not covered by this policy, we will obtain your written consent prior to such use.
• Appointment Reminders: We may use your information to contact you about appointments, treatment plans or other health-related information.
• Required by Law: We may disclose your information when required by federal, state or local law.

3. Your Rights Regarding Your Health Information

You have the following rights concerning your protected health information:

• Rights to Access: You have the right to request access to your medical records and other health information.
• Right to Request Amendments: If you believe your health information is incorrect or incomplete, you may request and amendment.
• Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your health information, although we are not required to agree to these restrictions.
• Right to Confidential Communications: You have the right to request that we communicate with you in a certain way or at a certain location.
• Right to an Accounting of Disclosures: You may request an accounting of certain disclosures of your health information made by us.

4. Your Authorization

Other uses and disclosures of your health information will be made only with your written authorization, which our office will specifically request from you. You may revoke this authorization at any time, except where we have already taken action in reliance on it.

5. Changes To This Privacy Policy

We reserve the right to change this privacy policy. Any changes will be effective immediately upon posting the updated policy on our website and notifying you through other communication methods.

6. Cancellation Policy

48 hours notice is required to cancel or reschedule appointments. Arrivals more than 15 minutes late may be considered a no-show. Missed appointments may require a consultation deposit for future bookings. Repeated no-shows may result in refusal of services.

7. Membership Policy

Members agree to pay a fixed annual fee based on the selected membership. The annual fee will be charged to the Member’s designated payment method on the date of initiation of the membership.

Membership is on an annual basis unless canceled by the Member or terminated by the Center. The initial membership term is a minimum of twelve (12) months.

The Member may cancel their membership at any time by providing written notice (email or physical letter) to the Center. Any time a Member changes or upgrades their membership the initial start date will be the day of the membership change.

Membership fees are non-refundable. No refunds will be given for cancellation or modifications. Red Carpet Cash can only be redeemed for services or retail products while an Inner Circle Plus membership is active. Redemption is prohibited if the Member’s available Red Carpet Cash balance is less than fifty dollars ($50). Red Carpet Cash use cannot be combined with other offers or packages unless explicitly stated. After membership cancellation, Red Carpet Cash cannot be redeemed for services.

8. Retention of Red Carpet Cash

Members will retain their Red Carpet Cash after cancellation of membership for up to three (3) months (the “Grace Period”).

If a Member re-initiates their membership during the Retention Period, all previous Red Carpet Cash will be immediately available for redemption. After the Retention Period, Red Carpet Cash will expire and be cleared from the Member’s account. Expiration of Red Carpet Cash is irreversible.

9. Contact Information

If you have any questions about this privacy policy, or your right under HIPAA, please contact:

Pittsburgh Center for Plastic Surgery
3109 Forbes Avenue, Suite 500
Pittsburgh, PA15213
[email protected]

Office of Civil Right – Health and Human Services

https://www.hhs.gov/ocr/index.html